'Fight Less, Win More is a massively useful book for just about anyone who has to deal with the desires, foibles, and idiosyncrasies of other human beings.' - Daniel Pink, #1 New York Times bestselling author of To Sell Is Human, Drive, and The Power of Regret
Your handbook for mastering the negotiating skills in the multimillion-copy bestseller Never Split the Difference.
You're in a negotiation right now. In fact, you've been negotiating all day.
That email to your boss? Negotiation. That conversation with your teenager? Negotiation. That interaction with the barista who made your morning coffee? Negotiation too.
Most people don't realise they're negotiating until it's too late - until...
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Derek Gaunt is one of America’s top experts on hostage negotiation and a trainer and personal coach of corporate, government, and law enforcement personnel with the Black Swan Group. A twenty-nine-year law enforcement veteran who spent the majority of his career as a member and leader of hostage negotiation teams, he now teaches leaders around the world how to leverage hostage negotiation practices and principles for immediate results. He is a frequent keynote speaker at conferences across the country and the author of Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader.
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