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Never Split the Difference

ISBN 
9781847941497
Format 
Paperback
Recommended Price 
R280.00
Published 
May 2017
About the book: 

'A master of persuasion.'  - Forbes

'This book blew my mind.'  - Adam Grant, bestselling author of Originals

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference  takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference  will give you the competitive edge in any discussion.

'Filled with insights that apply to everyday negotiations.'  - Business Insider

'A stupendous book.'  - The Week

'It's rare that a book is so gripping and entertaining while still being actionable and applicable.'  - Inc.

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About the Author

A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern California’s Marshall School of Business, Georgetown University’s McDonough School of Business, Harvard University, MIT’s Sloan School of Management, and Northwestern University’s Kellogg School of Management, among others.

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